Chatbot Terms and Conditions

Please Read This First!¶

We are excited to invite you to our AI Support chatbot, brought to you by Polkadot Support and powered by kapa.ai! We are committed to providing a seamless, helpful, and secure experience to you. Before using the bot, please carefully read the following information regarding your privacy and security.

Please refrain from sharing any personal data, such as your full name, address, phone number, or any other information that could personally identify you. We prioritize your privacy and will never ask you to disclose such information within this chatbot.

Your mnemonic phrase and private keys are crucial for the security of your personal accounts and should always be kept confidential. Please note that we will never request your mnemonic phrase, private keys, or any other sensitive account credentials through this chatbot or in any other way. We strongly advise you not to share your mnemonic phrase, private keys, or other sensitive information with anyone, including chatbot interactions.

Information Gathering and Potential Inaccuracy¶

The chatbot gathers information from various sources related to the Polkadot network to assist you with your questions. While we strive to offer accurate and up-to-date information, we cannot guarantee the completeness, availability, reliability, or suitability of the content. Polkadot’s ecosystem is constantly changing, and the information provided may not be up-to-date. As a result, the chatbot may, at times, provide information that is inaccurate or outdated. We encourage you to verify any information provided by the chatbot before taking any action or making any decisions based on the information received. If you have questions, please contact the official Polkadot Support.

Please also note that kapa.ai may use the history of your interactions with the chatbot as training data to improve the performance of their services. For more information about their privacy policy, please visit their website.

Third-Party Links¶

The chatbot may contain links to third-party websites. These links are provided for your convenience and do not constitute an endorsement or approval of their content. We are not responsible for these external sites, their content, or their privacy practices.

Liability Disclaimer¶

Please note that you agree to use this chatbot at your own risk. To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of this chatbot. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

By submitting a query to the bot, you…¶

Acknowledge that you agree to abide by the rules mentioned above and understand that your privacy and security are of utmost importance to us. If you do not agree with any part of this disclaimer, please refrain from using this chatbot. Remember, when in doubt, exercise caution, prioritize your privacy and security, and don’t hesitate to contact Polkadot Support to receive assistance from a human support specialist.